Privacy & Cookie Policy

We take your privacy seriously

We take the privacy of our Website users very seriously. We ask that you read this Privacy Policy (“the Policy”) carefully as it contains important information about how we will use your personal data.

Personal data we may collect about you

We will obtain personal data about you (such as your name or email address) whenever you complete an online form. We may also obtain sensitive personal data about you if you volunteer it during the completion of an online form. If you volunteer such information, you will be consenting to our processing. Other information needed for purchases made on this site such as billing and shipping addresses as well as financial information to bill you for purchases made on our site will be collected too.

We may monitor your usage of this website. This may include monitoring how many times you visit, which pages you go to, traffic data, location data and the originating domain name of a user’s internet service provider. This information helps us to build a profile of our users. Most of this data will be aggregated or statistical, which means that we will not be able to identify you individually but your IP address and other information about your browser may be visible and we may use this to approach your organisation with information relating to your usage of this website. Please see further the section on “Use of cookies” below.

How we may use your personal data

We may use your personal data for the following purposes:

  • to help us identify you and any accounts you hold with us

  • marketing (see “Marketing and opting out” below)

  • improving our services

  • to contact you, for example, if you fill out our contact form we will attempt to reply

  • to provide you with your purchases

Marketing and opting out

Unless you have asked us not to do so, we may contact you about special offers which may be of interest to you. If you prefer not to receive any further marketing communications from us, you can opt out at any time. See further “Your rights” below.

Information about other individuals

If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:

  • give consent on his/her behalf to the processing of his or her personal data

  • receive on his/her behalf any data protection notices

  • give consent to the processing of his or her personal data

Use of cookies

When you use this website, we may collect information about your computer, such as your IP address and/or browser, which we will use for administration purposes and statistical analysis. This information will not usually identify you personally.

We may also obtain information about your online movements and use of the Internet. We do this by placing a ‘cookie’, which is a small file, on your computer’s hard disk. Cookies are used for several reasons:

  • to recognise you whenever you visit this website

  • to store your personal preferences

  • to build a profile about you

  • to better target our marketing and advertising campaigns

The vast majority of web browsers accept cookies. However, you can change your browser settings so that cookies are not accepted. If you do this, you may lose some of the functionality of this website. We suggest consulting the Help section of your browser or taking a look at the ICO website which offers guidance for all modern browsers.

Payment Methods

We accept payments via:

  • PayPal

  • Majority of credit/debit cards

Your rights

You have the right to request access to personal data which we may process about you. You have the right to require us to correct any inaccuracies in your data free of charge. You have the right to ask us to stop processing your personal data for direct marketing purposes. If you wish to exercise any of these rights you should put your request in writing to the address below and include proof of your identity and address (e.g. a copy of your driving licence or passport, and a recent utility or credit card bill).

Our contact details

If you wish to contact us, please send an email via our online contact form or write to us at the address below. We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version which will apply each time you access this website.